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An engaging exchange of ideas and information from the preeminent national membership association for health IT guidance and collaboration. Each week, join host Matthew Albright, Chief Legislative Affairs Officer for Zelis Payment, as he welcomes prominent healthcare thought leaders to discuss best practices, pressing issues and emerging trends within the health IT community
Episodes
Friday Feb 02, 2024
Friday Feb 02, 2024
Matthew chats with Patty Hayward, General Manager of Healthcare and Life Sciences at Talkdesk. The two discuss healthcare's current problem areas, how patient empowerment can help turn the tide and how AI can address call center challenges.
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